Admissions - Getting Started
Asking questions and gathering information
The first stage of the admissions process is very personal and is the responsibility of yourself and your loved ones – choosing the facility and making that initial decision to begin treatment. It’s important to ask questions and gather as much information as possible, so that whoever is receiving treatment is fully informed.
There will be times when the individual needing treatment isn’t cohesive or willing to do this research themselves, so it might be beneficial for their loved ones to conduct it for them.
Before the admissions process begins, there will be plenty of time to ask questions and get information first hand. Our counselors and admissions staff will be happy to answer any of your questions and will provide you with plenty of information before you make your decision.
Things to bear in mind when choosing a rehabilitation center:
How experienced are the staff? Are they addiction specialists?
What medical treatment is available during detox?
What specialist therapies (other than group and one-to-one) are available?
Where is the center located?
How long has the program been running, and how high is the success rate?
Over the phone, we will initially ask you some questions to get a better idea of what kind of treatment you’re going to benefit from the most. Everyone comes to us with a unique treatment profile, so it’s important for us to assess everyone on a case-by-case basis. For example, you may require a full, medically supervised detox from the substances you have been taking, or you might benefit from rest only.
During your initial consultation, we’ll also cover the more practical, logistical arrangements, including transportation, what you should pack, the financial arrangements and how visitation works. It is our goal to make sure you’re fully informed before you arrive at our facility, so we can minimize any worries or uncertainty.
Before you arrive
There are certain things that we don’t allow you to bring into the treatment program, primarily for your own safety and for other clients’ too.
Items not allowed:
Medications we haven’t pre-approved or that aren’t in their original container.
Laptops, iPads or cell phones
Over the counter medication
Alcohol-based mouthwash, hydrogen peroxide or isopropyl alcohols.
Candles and incense
When you arrive, it’s likely that you’ll be feeling a little apprehensive. We try to assuage any nerves as soon as possible and we’re always very welcoming.