Frequently Asked Questions

Frequently Asked Questions

How much will my treatment cost?

There is no ‘one size fits all’ treatment program, so costs do vary based on the needs of the patient, the length of their stay, and medications required. The initial detoxification is generally $5,000.

How is payment taken?

Payment can be made by cash or card. We also accept online payments through PayPal, Visa, MasterCard, American Express and Discover.

Will my health insurance provider cover my treatment?

We accept insurance coverage from various different companies and work directly with them. The full list of insurers we work with can be found on our ‘Cost’ page.

Do you have any payment plans or financing options?

If we can’t work with your insurance company, or you don’t have one, we can offer great benefits with American Healthcare Lending. They provide various finance and loan options so you can fund your treatment with manageable monthly payments. It’s 100% confidential, no down payment is required, there are no prepayment penalties and you can select longer terms for lower monthly payments.

Can I see my family while I’m receiving treatment?

For the first two weeks of treatment, we don’t allow visitation from family or friends. The only reason for this is that detoxification and the first stages of treatment are quite tightly scheduled and fragile, so visits can become a distraction.

Your family and friends will be able to visit at specific times after this two-week period. We run various family days, facilitate family therapy sessions, and you can call or write to people too.

What will treatment involve?

Treatment is wide-ranging and covers many different forms of therapy. We provide one-to-one therapy, psychiatric evaluations, group therapy, family therapy, art therapy, as well as physical and sports therapy. There is also access to massage, acupuncture, physicians and a variety of different therapists.

We provide forms of aftercare for those who have finished their treatment and wish to maintain some contact with addiction professionals.

What does the detox process involve?

The detox process is supervised 24/7 by doctors and medical professionals within our facility. Depending on the substance you have been using, the detox process can vary in length. On the whole, this is one of the most difficult periods of rehabilitation for many of our clients, so we make every effort to make sure you’re as comfortable as possible.

How long do I have to stay for treatment?

Our residential treatment programs generally last for up to 90 days. Treatment is broken up into four different phases, each lasting around 30 days. The final phase involves clients fully re-entering the outside world.

Do I have to stay at the facility overnight or can I leave?

For the majority of serious addictions, it’s recommended that you stay with us for residential treatment. We do offer outpatient treatment though, which teaches the same theories and 12-step program as inpatient treatment, and is designed to follow up residential treatment.

What is residential treatment like?

We aim to make our facility as comfortable and serene as possible – we want it to be a home away from home. You will meet a variety of different people with a variety of different addictions. It’s a sociable and pleasant environment that we’ve worked hard to cultivate.

What sorts of addictions do you treat?

We treat all alcohol and illegal substance abuse problems, as well as prescription drug addictions.

Is there anything I can’t bring with me?

There are certain things that we don’t allow in residential treatment, because they’re either dangerous or would jeopardize the effectiveness of your treatment. Alcohol and drugs are, of course, not permitted. This also includes alcohol-based mouthwashes and prescription drugs that we have not signed off on. We also don’t allow laptops, cell phones or any device with a camera or internet connection.


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